How to Order Marcus Amphitheater Concert Tickets:

All Marcus Amphitheater events are rain or shine. Ticket sales are final; no refunds or exchanges are allowed. Ticket prices do not include box office or Ticketmaster convenience fees.

For information about ordering Accessible tickets for persons with disabilities, please visit the Accessibility section.

Lottery System

The Marcus Amphitheater Box Office has implemented a random number distribution system also known as a lottery.  This procedure will determine a ticket purchaser's place in line. The lottery system will be in effect for all major events during the concert season.  The day a show is scheduled to go on sale to the general public, wristbands bearing consecutive numbers will be distributed to persons waiting at the Box Office beginning one hour prior to the scheduled on sale time. Wristbands will be distributed until at least a half-hour prior to the on sale time. The cut off time for wristband distribution will be determined by MWF management.  Anyone arriving after numbered wristband distribution has been concluded will be directed to the end of the line.  Receiving a numbered wristband does not guarantee a ticket, only a place in line.  The Box Office reserves the right to suspend random number distribution at any time and Milwaukee World Festival, Inc. does not assume responsibility for any unforeseen technical difficulties.

Types of Payment accepted at the Box Office

Cash, MasterCard, Visa, American Express, Discover Card and traveler's checks are accepted. Summerfest gift cards are also accepted. The Box Office DOES NOT accept personal checks, money orders, cashier's checks or Ticketmaster gift cards.

Milwaukee World Festival, Inc. Marcus Amphitheater Policies

Summerfest strongly urges patrons to avoid purchasing tickets on the street or online from "scalpers" or any unauthorized ticket brokers as tickets may be counterfeit. For your own protection, tickets should only be purchased from authorized sources.

Authorized Ticket Agents & Ticket Reselling

The resale of event tickets is not permitted on the festival grounds.  Anyone attempting to sell tickets at any price, or interfering with the business operations of the Marcus Amphitheater Box Office or prospective Box Office customers will be asked to leave the premises.  Milwaukee World Festival, Inc., reserves the right to eject any person violating any law or policy or whose conduct is deemed offensive by management.

Notice to Secondary Market Ticket Purchasers for all Summerfest Marcus Amphitheater Tickets

Milwaukee World Festival, Inc. (MWF) strongly urges patrons to avoid purchasing tickets from secondary markets. Secondary markets include individuals selling tickets on the street, professional ticket brokers/companies and internet ticket resale sites. The only MWF authorized secondary market is Ticketmaster's Ticket Exchange system located at Ticketmaster.com.

MWF is only responsible to the original purchaser of the concert tickets as we only have a record of the sale to the original purchaser. Ticket problems for all secondary market ticket purchasers cannot be researched to establish the validity of the tickets. Therefore, if you are being denied admission because your secondary market ticket is invalid, we may not be able to assist you.

However, as a courtesy to our Summerfest patrons, if you are having ticketing issues with secondary market tickets, we will attempt to assist you AFTER the headliner begins their performance. If at that time the original purchaser has not used their tickets, we may allow you access provided you agree to leave the seats, and possibly the Amphitheater, should the original purchaser arrive at a later time. Your tickets may be labeled on the back with "2nd" as an indication to the ushers that your tickets do not have first rights to the seats. If the tickets have already been used, there is nothing more that can be done by Box Office personnel.

We are not able to control ticketing issues that occur outside of our Ticketmaster system. Please be advised that most venues would not offer you any assistance with secondary tickets. We are sorry for your inconvenience and encourage you to avoid the secondary market in the future. This is for your protection.

If you wish to procure legitimate premium Marcus Amphitheater seats, we urge you to consider becoming a seat sponsor through our Premier Seat Program. Personal seat licenses are available for the entire concert season. In addition to guaranteed premium seats, benefits include parking, hospitality, personal ticketing assistance and sponsor acknowledgement. For more information about the Premier Seat Program, please click here.